Terms & Conditions
The terms that govern your use of BoardLens services and platform
Last Updated: August 2, 2025
Welcome to BoardLens!
This is a contract between you (“you,” “your,” or “User”) and BoardLens, Inc. (together with its officers, directors, employees, agents, subsidiaries, and affiliates, “BoardLens,” “we,” or “us”). These Terms of Service (“Terms”) apply when you use or access our website, platform, applications, and any tools, features, products, or content provided by BoardLens (collectively, the “Services”).
By using or accessing the Services, you agree to be bound by these Terms and our Privacy Policy. If you’re using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
Your Account and Content
1. Eligibility and Account Creation
You may use the Services only if you can form a binding contract with BoardLens and only in compliance with these Terms and applicable laws. You must provide accurate and complete registration information, including your real name and email address.
2. Account Security
You’re responsible for any activity on your account. Keep your login credentials secure and notify us immediately if you suspect unauthorized access.
3. Uploaded Content
You may upload or share board-related content (“User Content” or “Board Materials”) such as documents, presentations, or commentary. You retain all ownership rights to your content. You grant us a limited, non-exclusive, revocable license to use and process your content solely to provide the Services.
4. Content Confidentiality
We treat Board Materials as confidential. We do not access, share, or use your uploaded content except to provide the Services or as required by law. We do not use customer content to train external AI models.
5. Content Restrictions
You agree not to upload or share any content that you don’t have rights to, or that violates laws or infringes the rights of others.
6. Account Suspension
We may suspend or terminate your access to the Services if you violate these Terms or applicable law.
7. Minimum Age
The Services are not intended for use by individuals under the age of 18. By using the Services, you represent that you are at least 18 years old. If we learn that someone under 18 has created an account, we may take steps to remove that access.
Acceptable Use
You agree not to:
- Reverse engineer or copy any part of the Services
- Access or use another user’s account without permission
- Use the Services to build a competing product
- Share access credentials
- Upload or distribute harmful code or violate security protocols
- Use the Services for unlawful or unauthorized purposes
We reserve the right to investigate and take appropriate action against any violation.
Service Availability and Support
We aim to provide reliable Services but cannot guarantee uninterrupted access. Scheduled maintenance, technical issues, or unforeseen outages may occur. You are responsible for ensuring your internet and hardware setup supports use of the Services.
Intellectual Property
BoardLens owns all rights, title, and interest in and to the Services, including all underlying technology and content (excluding User Content). You may not copy, modify, distribute, or create derivative works based on our intellectual property without our permission.
You may provide feedback or suggestions—we may use them without obligation to you.
AI-Generated Content
The BoardLens platform may use artificial intelligence to generate summaries, insights, and other synthesized outputs from uploaded board materials (“AI-Generated Content”). These features are core to the Services we provide.
AI-Generated Content is based on customer-provided inputs and is available only to authorized users within your organization. While we aim for accuracy and reliability, such outputs may not always be complete or perfectly suited to every context. You are responsible for reviewing and interpreting any AI-Generated Content before acting on it.
We do not use your data to train third-party AI systems. Any internal use of AI based on customer data will remain private to your organization.
Third-Party Services
We may integrate third-party services (e.g., for payment or identity verification). Use of such services is governed by their own terms and privacy policies. We are not responsible for their actions or content.
Fees and Payments
Some features of the Services may require payment. You agree to pay all applicable fees, taxes, and charges. Paid Services will be clearly indicated. We may update pricing with notice. Payments are processed by third-party providers subject to their terms.
Refunds are issued at our sole discretion or where required by law.
Legal Information
Disclaimers
The Services are provided “as is” and “as available.” BoardLens disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Services will be error-free, uninterrupted, or that any content is accurate.
Limitation of Liability
To the fullest extent permitted by law, BoardLens will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or data, arising from your use of the Services. Our total liability will not exceed the greater of $100 or the amount you paid us in the past 12 months.
Indemnification
You agree to indemnify and hold BoardLens harmless from any claims, damages, losses, or costs (including legal fees) arising from your use of the Services or violation of these Terms.
Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
Any disputes will be resolved through binding arbitration in Delaware under JAMS rules, unless you opt out within 30 days of accepting these Terms by emailing contact@boardlens.ai. You and BoardLens waive class action rights.
Changes to These Terms
We may update these Terms from time to time. The latest version will always be available on our website. If we make material changes, we will notify you. Continued use of the Services means you accept the updated Terms.
Contact Us
If you have questions or concerns, contact us at: